Terms of Service

Led by our founder Kieu Vuong, PhD, ESVP Coaching LLC helps tech professionals navigate career transitions and build businesses around their expertise.

We offer career coaching and job search acceleration through Tech Job Accelerator, a 12 month program, and business coaching through Next Chapter Accelerator, a 12 week program also presented as Start Your Own Business.

Your program information and enrollment agreement explain the coaching, materials, schedule and access included in your purchase.

All payments made to ESVP Coaching LLC are non-refundable and final, regardless of usage, participation level or outcome, except where applicable law requires otherwise or we agree otherwise in writing.

Fees and any payment schedule will be provided before purchase. Once payment is processed, cancellations and refunds are subject to this policy, your written program agreement and any rights that cannot lawfully be waived.

If you have a billing concern, please contact us in writing at info@esvpcoaching.com so we can attempt to resolve it. Nothing in these Terms removes a statutory cancellation or refund right or prevents a legitimate payment dispute.

While ESVP shares real client results and makes best efforts to support each client’s career or business success, we do not guarantee job placement, employment outcomes, clients, revenue or any particular result or timeframe.

Results vary based on each client’s background, effort, engagement, the market and other factors outside our control. Testimonials describe individual experiences and do not guarantee similar results.

By using our services, you acknowledge and accept this. Coaching does not replace legal, tax, investment or other regulated professional advice.

Coaching materials shared through sessions, email, video modules and group calls—including the proprietary ESVP Job Search Method—are the intellectual property of ESVP Coaching LLC or its licensors.

You may not copy, distribute, record, reuse or share protected coaching content without written permission, except as permitted by law or your program agreement. Violations may result in termination of service and legal action, subject to applicable law.

You agree to maintain the confidentiality of other participants in group programs and not share private or identifying information learned during ESVP sessions without appropriate permission.

ESVP reserves the right to terminate access to its services for behavior that is abusive, harmful or disruptive to our team, clients or community standards. Termination may be without refund, subject to your program agreement and rights that cannot lawfully be waived.

By providing your contact information and opting into communications from ESVP, you agree to receive messages related to your coaching program, scheduling, program updates and promotional content, subject to applicable consent requirements.

Message frequency may vary based on your program enrollment and engagement level. You may receive up to several messages per week depending on the stage of your program. For SMS messages, message and data rates may apply.

You may opt out of marketing or promotional communications at any time by replying STOP to SMS messages where supported, clicking the unsubscribe link in a marketing email or contacting info@esvpcoaching.com.

Opting out of marketing communications does not affect transactional or service-related messages necessary for delivery of your purchased services.

For support, contact info@esvpcoaching.com.

ESVP Coaching LLC is not responsible for delays, failures or errors in the delivery of SMS or other electronic communications caused by your mobile carrier or internet service provider, to the extent permitted by law.

Carriers are not liable for delayed or undelivered messages to the extent permitted by law. Standard message and data rates may apply based on your carrier’s plan. You are responsible for applicable carrier charges.

To the maximum extent permitted by law, ESVP Coaching LLC shall not be liable for indirect, incidental or consequential damages. Our liability for direct damages shall be limited to the amount paid by the Client for the services giving rise to the claim.

Nothing in these Terms excludes or limits rights, remedies or liability that cannot lawfully be excluded or limited.

These Terms are governed by the laws of the State of Florida. Subject to applicable mandatory law, legal action relating to these Terms or our services must be brought in the courts located in Palm Beach County, Florida.

By using our services, you agree to this jurisdiction and venue, except where mandatory consumer protections or other non-waivable rights require otherwise.

Our Privacy Policy explains how we handle your personal information.

For questions about these Terms or our services, contact ESVP Coaching LLC at info@esvpcoaching.com.